ManyChat - Chatbot Automation

ManyChat is a chatbot platform that automates conversations on Instagram and Facebook Messenger. Build chat flows, send automated messages, and engage customers directly in their favorite messaging apps.

Why use it? Customers prefer messaging over email. ManyChat lets you automate conversations, capture leads, and drive sales through Instagram DMs and Facebook Messenger—where your customers already are.

What it does:

• Automates Instagram DM replies

• Builds Facebook Messenger chatbots

• Sends broadcast messages to followers

• Creates interactive chat flows

• Captures leads automatically

• Replies to comments automatically

• Sends reminders for abandoned carts

• Runs marketing campaigns via chat

• Connects with email and CRM tools

• Tags and segments contacts automatically

Main benefits:

• Reach customers where they spend time

• Higher message open rates than email (80%+ vs 20%)

• Chat with customers anytime, automatically

• Capture leads from Instagram and Facebook

• Boost sales with chat marketing

• Easy drag-and-drop builder, no coding needed

Real uses:

• Auto-reply to Instagram comments and messages

• Share product catalogs via Messenger

• Qualify leads with questions

• Book appointments through chat

• Send order updates

• Run contests and giveaways

• Recover abandoned carts

• Provide instant customer support

Best for:

• E-commerce brands

• Social media marketers

• Small businesses on Instagram/Facebook

• Content creators

• Service providers booking appointments

• Anyone selling through social media

FAQs:
Q: Need coding skills?
A: No, it uses an easy drag-and-drop builder.

Q: Works with Instagram and Facebook?
A: Yes, both are fully supported.

Q: Can I send promo messages?
A: Yes, to people who subscribed.

Q: How is it different from other chatbots?
A: Built specifically for Instagram and Facebook with special features.

Q: Who should use it?
A: Any business reaching customers on Instagram or Facebook.

Where to start? Click Try It to Get started with ManyChat.

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